Refund and Returns Policy

Because the food and drink products we curate are perishable and sometimes have short shelf lives, all items purchased through Asiaemart.com are final and non-returnable. 

However, your satisfaction remains our top priority. If you receive items that are damaged or have quality issues, and this prompts you to consider a return, we encourage you to reach out to us at . Kindly include a picture of the affected item(s) in your email so that we can provide you with the necessary assistance and support.

 In the event that your item is deemed undeliverable and you receive a return notice from the carrier or if the tracking information indicates “Return to Sender,” please contact us at the provided email address and we’ll get back to you with our next steps.